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Orders are shipped by regular ground UPS In the 48 continental states.
Shipping charges are assesed based on the weight of each unit. Shipping
to Alaska, and Hawaii is significantly higher, please contact us
for rates.
WE NO NOT SHIP TO CANADA OR INTERNATIONALLY.
Handling charge $5.00 per order. Generally orders are shipped within 5-7 business
days from receipt of order. Please allow a full 10 days to pass before contacting
us regarding the status of yout order.
New York State residents will be charged 8.625% sales tax.
Choose from Two Ways To Complete Your Order
1. Order on our website and your payment will be processed by PayPal,
the fastest and easiest way to make online purchases. For added convenience,
you no longer need a PayPal account to complete your purchase.
Or
2. Mail your order along with a check or money order for the full
amount payable to:
RC Enterprises
ATTN: Robert Crespo
601 E 18th Street Apt 504
Brooklyn, NY 11226
New York State residents please add 8.625% to your order for sales
tax.
Your delivery address cannot be a P.O. box as UPS delivery service
does not delivery to P.O. Boxes.
Sorry, no C.O.D. orders.
If Your Package is Damaged
If any part of your order is visibly damaged, please follow
these steps:
1. Inspect contents while delivery person is there. If damaged,
you should refuse delivery and UPS will return the package to us.
2. If delivery person is already gone, UPS must be informed of all
damaged merchandise. Please call your local UPS terminal to notify
them of the damage. Keep all packing materials until shipment is
inspected and claim is issued.
3. Please notify us of the damage after
you notify UPS.
4. Replacement items will be shipped promptly.
Return Policy
15% restocking fee and return shipping charges on all return items.
Free replacement of damaged goods. For all returns, please call first
to obtain a return merchandise authorization (RMA) number and to
explain your reason for return. Return shipping
to be paid by the customer.
Prices and specifications subject to change without notice. |
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